Help

Find out about UK Office Direct, our products and the services we offer.

• About Us
• Low Price Guarantee
• Affiliate Program

Placing an order with us is easy and we can take you through the process from searching to buying.

• How do I search and browse for items?
• How do I use your Ink & Toner finder?
• How do I place an order?
• How do I use the shopping basket?
• How do I use e-coupon & promotional codes?

Find out how to pay for your order and how to receive VAT invoices for your account.

• How do I register as a customer?
• What payment methods do you accept?
• How can I receive a VAT invoice?
• How do I make a payment to my business credit account?

Find out our delivery times, delivery costs and how you can track your order.

• Delivery Options and Costs
• Tracking your delivery
• When can I expect my order to be delivered?

View our returns policy and find out how to return unwanted, damaged, faulty or incorrect items.

• What is your returns policy?
• How do I return a purchase?
• When will I receive my refund?
• My order is missing an item - what do I do?

Find out how to manage your account details, receive special promotions and submit a query.

• What is My Account?
• How can I manage my account information?
• How do I submit a query or issue about my order?
• FAQs

Find out how we securely manage your online payment and account detail security.

• Can I make payments securely online?
• Are my account details saved securely?

Our privacy and cookie policies detail how we use any personal information we collect from you.

• What is UK Office Direct's cookie policy?
• What is UK Office Direct's privacy policy?

Find out what terms and conditions apply when you use UK Office Direct's website.

• Terms & Conditions for Personal Customers
• Promotion Terms & Conditions
• Price Comparison Terms
• Terms & Conditions for Business customers